This review is for the extraordinary customer service I received in my visit to Scott Robinson Chrysler Dodge Jeep Ram in Torrance. Cesar Arizmendi is my "go to" for any/all service related concerns. There is a reason for that; Cesar always treats me makes me feel like I am his only customer. In our ever changing, swiftly moving world, it's a refreshing change from what has become the norm. When I arranged the appointment, Cesar guided me as to what would be needed to perform the factory recommended 60,000 service. He said he would also work with me on budget ...
Easy process great sales agent
Direct questions in regards to what I want
It was a great experience. Yeimy explained how long it would take and offered me a ride if needed. No other service person had ever offered that before. Then, she called me a little before that time and it was done as promised. Only thing i didn’t get was the multipoint inspection sheet. But, I will call and ask her if there was anything I should know. Great job!
Friendly salesperson, Tony. Easy buying process. No unwanted options sneaked into the contract.
The staff was friendly. Kimit was knowledgeable about the vehicle.
Basic leased car service: Luis was great - went through all my concerns, work and fees ahead of time and was eager to get it right to please his customer.
Sales Team was excellent. The 1st NOT pushy team. I would go back just because they let you browse and you're not followed around like vultures waiting to make a sale. They know when you're ready, they'll assist and they did.
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