Customer Testimonials

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DealerRater Oct 3, 2023

Great Employees and service waiting time good happy and satisfied customer, will recommend this dealership

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DealerRater Oct 3, 2023

Edgar from the service department is the best. Always super helpful and friendly. Would definitely recommend.

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Google Oct 1, 2023

I think the gentleman that greeted was named Jonte. He was kind and professional. Service was quick. I came at a good time! I will return to Scott Robinson Express.

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Google Sep 30, 2023

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DealerRater Sep 30, 2023

Ashley made the experience exceptional. Enjoyed the process and feel part of the Jeep family now.

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DealerRater Sep 30, 2023

Really helpful and easy got thought it fast looking forward to seeing you guys soon

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Google Sep 30, 2023

For the most part my experience was ok. To bad you don'thave rentals anymore. I had to catch a cab as your intensions were to keep my Grand jeep for two days. I'm sure you can't have everything all the time. Thanks for your hard work.

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DealerRater Sep 30, 2023

Went in to Scott Robinson's this morning and got a smoking deal and a brand new Gladiator. John Morovitz met me at the front door and gave me the royal treatment. John Morovitz took his time showing me and letting me test drive multiple vehicles in his lot. John Morovitz walked me through setting up all the new apps for my new purchase and even called customer service on one of the features purchased with my new JEEP TRUCK. Come in and see John Morovitz, his service is top notch. In a scale of 1 to 10 John Morovitz scores a 10 ...

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Google Sep 29, 2023

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Google Sep 29, 2023

Extremely helpful and communicative!

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DealerRater Sep 29, 2023

The customer service was super helpful in helping me. I felt as if I was informed about their products.

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DealerRater Sep 29, 2023

We showed up to Scott Robinson Jeep Dealership on a Friday evening. John greeted us immediately as we were looking around the lot. We test drove a couple of Jeeps. John was very knowledgeable and when I told him what I was looking for, he knew exactly what cars to show me. The process was fairly quick. Pete was the icing on the cake with his straight forward approach which set me at ease. I am very happy with the dealership, our salesman, John, our finance guy Pete, and most of all, our new Jeep!!

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DealerRater Sep 29, 2023

Excellent service. Quick and very attentive to their customers. I had a couple concerns with my car and they gladly assisted me. Answered all my question politely and made me feel very comfortable.

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DealerRater Sep 29, 2023

This is my 3rd Chrysler Purchase and again very happy with my vehicle and service!

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Google Sep 29, 2023

We bought a 2024 2 door Jeep Rubicon. Lenny is our sales person and he is the kindest man. Lenny showed me all the cool things the Jeep had to offer and he gave us his phone number to contact him with questions after we left the dealership. It was the best experience we have had purchasing a vehicle!

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Google Sep 29, 2023

THE BEST ABOUT THIS LOCATION IS THERE IS NO LINE,THEY START WORK QUICKLY AND FINISH QUICKLY ALSO. THANK YOU

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Google Sep 28, 2023

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DealerRater Sep 28, 2023

Great experience! The service was completed in less than 45 minutes and everyone was very friendly.

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DealerRater Sep 28, 2023

My car was ready super fast. I was kept informed at all times. A very good experience.

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Google Sep 28, 2023

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DealerRater Sep 27, 2023

Service department is awesome. 10+ Very personal experience. I wish i could say the same about the new new car department. Ill be back in 5000 miles if not sooner.

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Google Sep 27, 2023

Great quick service. Jonte was friendly and knowledgeable.

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DealerRater Sep 26, 2023

I walked out to my car in the morning and discovered a flat tire. AAA put on my spare (the little donut tire). I didn’t trust it so I wanted to get it fixed ASAP!!! I went in for 1 tire and discovered I needed all 4. Got a great deal! They needed to order the tires so they gave me a loaner for the day. By late afternoon the tires were in, put on my car and I was ready to go. Service and all of the people were fantastic!! Thank you

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Google Sep 26, 2023

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Google Sep 26, 2023

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Google Sep 25, 2023

Great communication thanks

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Google Sep 22, 2023

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DealerRater Sep 22, 2023

Christopher Magana was my service advisor. He kept me updated on a regular basis regarding my vehicle. He was up front about the repair cost and walked me through how the estimate was calculated. The repairs were completed ahead of schedule.

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Google Sep 22, 2023

The service was great 👍

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Google Sep 21, 2023

Service was done fast.

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Google Sep 21, 2023

Employees were friendly and efficient

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Google Sep 20, 2023

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Google Sep 18, 2023

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DealerRater Sep 18, 2023

Very helpful advice and guidance for the issues I was having and what needs to be done

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DealerRater Sep 18, 2023

John was fabulous to work with. He was very knowledgeable about finances and the car I did not plan to buy. I walked in with my car in great shape with a lease that was nearly up and walked out with a brand new car thanks to John!

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Google Sep 16, 2023

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DealerRater Sep 16, 2023

People are curteous, helpful, professional and friendly. Waiting room was comfortable and felt safe. Good job done by all.

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Google Sep 16, 2023

I’m very pleased with the quick service.

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DealerRater Sep 14, 2023

Great service/ really fast. Improve car wash. Service advisors J.Watts awesome. Clean waiting area (ants) Express was just that!

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Google Sep 12, 2023

Excellent & knowledgeable staff! Everything was done perfectly and on schedule. Even the follow up was very professional making sure the work was done to my satisfaction. 5 stars!

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DealerRater Sep 11, 2023

Good customer service, definitely I'll be back, easy to work with them, and finish on time as promised.

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DealerRater Sep 11, 2023

Betzy did a great job with my car I am glad I got her help.

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DealerRater Sep 11, 2023

Staff was very helpful and knowledgeable. They were professional and very prompt with their service.

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DealerRater Sep 11, 2023

Needed to get work completed before leaving on a trip. Short timeline but thay were able to get me in and on the road.

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DealerRater Sep 9, 2023

Lenny was a great salesperson to work with. Incredibly responsive and attentive. He was available via text and quickly answered countless questions.

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DealerRater Sep 8, 2023

Helpful and reliable very friendly staff. Make you feel welcomed. Explains in detail about your car.

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DealerRater Sep 8, 2023

Jonte was very helpful and very responsible. The service was done extremely fast and I have had no issues after. I am very pleased with this new express service.

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DealerRater Sep 8, 2023

That experience It was excellent, the agent , was kind and helpful thanks I really appreciate a good service.

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DealerRater Sep 7, 2023

Betzy did a great job keeping me informed of status. Feedback to gm, bring back your loaner program, especially if you are going to run a backlog on service. You will sell more.. hook me up with a grand Cherokee. Great rental car

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Google Sep 6, 2023

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Google Sep 6, 2023

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Google Sep 1, 2023

Amazing service by Paul

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DealerRater Sep 1, 2023

My experience was smooth. I dropped my car off with Betzy, she ordered me a shuttle, and I was able to pick up my Jeep by the end of the day.

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Google Sep 1, 2023

Great place to purchase a new ir used vehicle, and Great service

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Google Aug 30, 2023

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Google Aug 29, 2023

Service was Awesome

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Google Aug 29, 2023

Excellent service no hassle

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Google Aug 28, 2023

Service was quick and easy. Professional service was expected and received. Prices were explained and it was a pleasure doing business with this Dealership.

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DealerRater Aug 27, 2023

John Gonzales and Reu treated me like a VIP. I love my Jeep Grand Cherokee and this dealership!

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DealerRater Aug 26, 2023

My intentions are to buy the car and I got an insurance for scratch, I was not looking for

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DealerRater Aug 26, 2023

John Gonzales and Reu did a great job! They kept me posted on my service and were professional. Thanks!

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Google Aug 26, 2023

Great service. Was in and out.

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DealerRater Aug 25, 2023

New express service facility is very convenient and allowed me to get in and out of there quickly

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Google Aug 25, 2023

Great customer service and they had my car ready for pick up by 3 pm as promised. Thank you.

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Google Aug 25, 2023

The sales rep we had was through a Costco auto program, I have not-so-pleasant experience with sales rep from other places before, but this sales rep at Scott Robinson Chrysler Dodge Jeep Ram was not pushy, he explained all costs up front in details. Even though some things he said wasn't 100% accurate but we usually got it fixed right away. The most impressive service I got was about 3 days after the purchase. It was a Monday night, as we were leaving the house to have dinner with friends, something went wrong with the car and won't start. I ...

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Google Aug 25, 2023

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Google Aug 24, 2023

Fast friendly service. All individuals were polite and always inform me of others workers were coming soon to help. Warrantywork was performed and I am.very happy.

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Google Aug 24, 2023

Great Service!

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Google Aug 24, 2023

r56u

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Google Aug 24, 2023

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Google Aug 24, 2023

Courteous and helpful service advisor. Service done at the time promised

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DealerRater Aug 22, 2023

This review is only for the express oil change and the service provided by Jay.way better and Jay provided excellent service.

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DealerRater Aug 22, 2023

Services on my vehicle quick and efficient, customer service was very helpful in fulfilling my requests

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DealerRater Aug 22, 2023

Great and Professional and satisfied and would recommend them to my friends for good quality services

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Google Aug 22, 2023

I appeared and was given an appointment for the recall. On my scheduled day I ask additional questions about the procedure. John said it would take 24 to 48 hours. I was put in an Uber and taken home. 24 HOURS later they called and said all completed my Jeep was ready. So far, my Jeep is rolling better than before. I'm still testing to define my pass issues do not come back. Thank you John and Scott Robinson Chrysler Jeep

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Google Aug 21, 2023

Communication could have been better with Betzy, but Joel (GM) and a few other service reps were able to shore up the disconnect. In the end, I've been a SRCDJR customer for 9+ years and will continue to because of how I was treated at the end of the appointment.

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Google Aug 19, 2023

Brought my Jeep in for recall work and decided to have my front brakes replaced while there. The technician inspected my brakes and told me based on pad measurements, it was unnecessary to service them for several thousand more miles. I appreciated the honesty! They completed the work and everyone on the service team was polite, professional and seemed to care. Refreshing.

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Google Aug 19, 2023

Everything went smooth, received car at estimated time

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DealerRater Aug 17, 2023

The operator needs more training in giving information about hours operations The clerk and services excellent

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DealerRater Aug 17, 2023

Very good experience. Service was quick and professional. Jay assisted me and was professional and made the experience great.

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Google Aug 16, 2023

Express Service Location Next to their Honda Dealer location. Service was excellent, staff helpful and friendly, free vehicle inspection was done no waiting!

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DealerRater Aug 16, 2023

Top notch. I enjoyed the experience and will be going there again. I was in and out of there in no time, and the lounge was clean and relaxing. Employees were friendly.

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DealerRater Aug 16, 2023

The service was fast and easy and the guys were nice and friendly. I’ve been going there for years and I wouldn’t change a thing.

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DealerRater Aug 16, 2023

The sale rep was very kind and patient with us and was near by for any questions or help when the transaction was taking place

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Google Aug 16, 2023

Great customer service and highly recommend getting your Express oil change here! I will definitely return. Received warm friendly greeting with new waiting room and they had me out under 35 mins. Thank you for exceeding my expectations and for taking care of your local customers. Greatly appreciated!

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DealerRater Aug 16, 2023

My experience was quick and easy. The coordinator kept me informed and explained in depth any concerns I had.

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DealerRater Aug 15, 2023

Went for a battery light. I asked for a system diagnosed. It was performed and, there was findings. Its fixed!

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DealerRater Aug 14, 2023

This was a recall. Work done quickly. Also rental car service with Midway was excellent.

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DealerRater Aug 14, 2023

The best service. Quick and efficient. I was in and out in no time. Highly recommend!

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DealerRater Aug 14, 2023

It was great in every way staff was amazing they are truthful Help full always with the smile telling me everything wa going to be ok they were communicating every step My jeep was taking care of it promptly

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DealerRater Aug 14, 2023

Great experience at new express service. In and out for oil change and tire rotation in 30 minutes. Jay (sp?) was fantastic. Only suggestion would be to upgrade waiting lounge area a bit.

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Google Aug 12, 2023

Great experience!!

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DealerRater Aug 12, 2023

Answered all my questions and was helpful during the session. Quick to get back to me with email questions.

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DealerRater Aug 11, 2023

The man that runs the service department on Saturday’s is a prime example of great, efficient, and friendly service. My family loves him!

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DealerRater Aug 10, 2023

Excellent service all employees good customer service .would recommend Scot Robinson to all my friends

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DealerRater Aug 10, 2023

Came in to the the Service Area and guy name J. Just came in and introduce himself. They took about less than 20 minutes to finish the Oil Change and everything looks great so far. Thanks J !!! Roger Ribeiro

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DealerRater Aug 10, 2023

The service area was decent. A little confusing at first until directed by the dealership location. Once at the right location it went smooth. Although, the kitchen/waiting area can use some work and stocking up.

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DealerRater Aug 9, 2023

The new service area is simple and efficient. I like the better longer open hours. It cost a bit more than last time but I understand that everything everywhere is more expensive. I would definitely keep coming back

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DealerRater Aug 7, 2023

Great service ver efficient and did not take to long to perform the service, very happy

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DealerRater Aug 4, 2023

Wonderful experience. Great customer service. Very happy with our new car! Thank you so much for everything! Friendly help

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